Privacy Policy

1. Who we are

Last updated: October 19, 2026

Floor Pro Takeoffs (“we,” “us,” or “our”) provides flooring estimating and quantity takeoff services. We are based in Sugar Land, Texas, USA.

This Privacy Policy explains how we collect, use, share, and protect information when you visit floorprotakeoffs.com, request a quote, send us project documents, or contact us by phone, email, or text message. We do not sell your personal information.

2. Information we collect

Information you give us

• Contact details: name, company name, email address, phone number, and mobile number.
• Project information: project name, location, scope, deadlines, and the drawings, specifications, and other files you upload or send.
• Communications: messages, emails, call notes, and your consent choices (for example, whether you agreed to receive texts).
• Billing information: billing contact, invoices, and payment records. Card payments are handled by our payment provider, and we do not store full card numbers.

Information collected automatically

When you visit our Website, we may collect your IP address, browser and device type, pages visited, referring website, and visit dates and times. We collect this through cookies and similar technologies.

Information from other sources

We may receive your business contact details from referrals or from business platforms where you contact us, such as LinkedIn or online marketplaces.

3. How we use your information

We use your information to:

• Respond to quote requests and prepare quotes.
• Prepare and deliver takeoffs, estimates, and revisions.
• Contact you about your project by phone, email, or text message (texts only if you have agreed).
• Send invoices, collect payment, and keep business and tax records.
• Operate, secure, and improve our Website and services.
• Comply with legal obligations and enforce our Terms.

If you agree, we may also email you occasional updates about our services. You can unsubscribe at any time.

4. Text messaging and mobile information

If you check the text message consent box on our form, we use your mobile number to send texts about your project, quotes, and service updates. Agreeing to texts is optional and is not required to request a quote or use our services.

• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help.
• You can also contact us at info@floorprotakeoffs.com or +1 832-583-1156.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. We never sell, rent, or buy mobile numbers or text messaging consent.

5. How we share your information

We do not sell your personal information. We share it only in these cases:

• Our team: Estimators and staff working on your project, who are required to keep it confidential.
• Service providers: Companies that help us run our business, such as website hosting, email, file storage, text messaging, payment processing, and accounting. They may use your information only to provide services to us, not for their own marketing.
• Legal reasons: When required by law, or to protect our rights, our clients, or others.
• Business transfers: If our business is merged, sold, or reorganized, your information may transfer to the new owner under this Policy.
• With your permission: In any other case where you ask or agree.

We do not share your project documents with suppliers, vendors, or other contractors.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

6. Where your information is processed

Our headquarters is in the United States. Our estimating team also works from offices in the United Arab Emirates and Pakistan. Team members there may access your contact details and project documents to complete your work.

This means your information may be processed outside your home country, where data protection laws may differ. We protect it with access controls, confidentiality obligations, and secure file sharing. Where the law requires, we use appropriate safeguards for these transfers.

7. Cookies and analytics

Our Website uses cookies to make it work properly, remember your preferences, and understand how visitors use it. We may use analytics tools for this purpose.

You can block or delete cookies in your browser settings. Some parts of the Website may not work properly if you do.

8. Data retention, security and children

Retention. We keep contact and project information for as long as needed to serve you and to meet business, tax, and legal record-keeping needs. You can ask us to delete your project files sooner, unless we must keep them by law.

Security. We use reasonable administrative, technical, and physical safeguards to protect your information. Access is limited to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children. Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

9. Your choices and rights

• Emails: Click “unsubscribe” in any marketing email or contact us.
• Text messages: Reply STOP to any text to opt out.
• Access, correction, and deletion: Contact us to see, correct, or delete the personal information we hold about you.

Depending on where you live (for example, Texas or other US states, Canada, the UK, the EU, or Australia), you may have additional rights under local privacy laws. We will verify your identity before acting on a request and respond within the time the law requires. If we decline your request, you may appeal by replying to our decision. We will not treat you differently for exercising your rights.

Changes to this Policy. We may update this Privacy Policy from time to time. The “Last updated” date above shows the latest version.

Contact us

• Floor Pro Takeoffs, Sugar Land, Texas, USA
• Email: info@floorprotakeoffs.com
• Phone: +1 832-583-1156
• Website: floorprotakeoffs.com